Cue follow issue

Post Reply
MJFRental
Posts: 8
Joined: Mon Aug 12, 2013 2:10 am
Primary Venue / Use: Rental
Where I Am: Wellington, New Zealand

Cue follow issue

Post by MJFRental » Thu Aug 22, 2013 1:20 am

Software version: 1.00.08 (running current public release, but couldn't see this issue addressed in the release notes of beta versions.)

Running cues with a follow time set causes a very brief loss of output when the first cue completes and the start of the next cue.

User avatar
BobbyHarrell
Posts: 2277
Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
Contact:

Re: Cue follow issue

Post by BobbyHarrell » Fri Aug 23, 2013 9:02 am

Please check on v1.1.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

MJFRental
Posts: 8
Joined: Mon Aug 12, 2013 2:10 am
Primary Venue / Use: Rental
Where I Am: Wellington, New Zealand

Re: Cue follow issue

Post by MJFRental » Wed Sep 04, 2013 11:08 pm

This is still an issue in Ver. 1.1

It is most noticeable running an LED unit as a set of channels (rather than a fixture), but there is still a noticeable dip in conventional fittings too.

User avatar
BobbyHarrell
Posts: 2277
Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
Contact:

Re: Cue follow issue

Post by BobbyHarrell » Thu Sep 05, 2013 10:19 am

ok. Sent to programmer.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

User avatar
BobbyHarrell
Posts: 2277
Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
Contact:

Re: Cue follow issue

Post by BobbyHarrell » Wed Sep 18, 2013 2:28 pm

Can you send us the showfile? We can't duplicate the problem.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

MJFRental
Posts: 8
Joined: Mon Aug 12, 2013 2:10 am
Primary Venue / Use: Rental
Where I Am: Wellington, New Zealand

Re: Cue follow issue

Post by MJFRental » Wed Sep 25, 2013 11:40 pm

I could send you a showfile if you want, but I have been able to replicate the issue pretty easily building cues from scratch.

As I said in a previous post, this issue is really obvious with LED based units, but is also an issue with conventional fittings too. The way I did it with LED fittings is to run them as a set of conventional channels rather than as a fixture (I first noticed this when I was doing a really quick one-off gig that had a couple of odd RGB fittings and I did not have time to create as fixtures).

If I create a set of cues, and it doesn't matter if the cue states are the same or different, and then set a follow time on each cue. When playing back the cue there is a momentary flicker / loss of output went the cue follow timer completes.

This affects conventional channels: fixtures are unaffected. I have had two fittings side by side, one operated as a group of channels, the other patched as a fixture. The problem only appeared on the fitting that was being run as a group of channels.

I have been able to replicate this across several different LED fittings (ColorBlast TRX, PixelPar, Litecraft MultiPar) as well as conventional fittings on a dimmer, with both direct DMX out from the console and through opto-isolated splitters. I have also been able to replicate this on two different 250ML consoles.

I have video of the fault in action, and I can send though if needed.

User avatar
BobbyHarrell
Posts: 2277
Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
Contact:

Re: Cue follow issue

Post by BobbyHarrell » Thu Sep 26, 2013 8:18 pm

Please do upload the video.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

Post Reply