10.6.3 OLE Error calling RPC

Is this a feature? Is this a bug? Give us feedback to make it better!
Post Reply
SimonWatson
Posts: 53
Joined: Wed Aug 13, 2008 5:03 am

10.6.3 OLE Error calling RPC

Post by SimonWatson » Thu Jan 21, 2010 8:59 am

I had this same problem with 10.6.2 OLE. I am running windows 7. The software starts fine, but when I try to load any show file I get box saying " Error calling RPC".
If I link my laptop into our network with the board running, everything seems OK, although I may not be offline anymore.
Anybody got any ideas?

User avatar
RobertBell
Posts: 2421
Joined: Fri Oct 12, 2007 1:11 pm
Primary Venue / Use: Other
Where I Am: Horizon Control Inc
Location: On the dark side just north of Toronto
Contact:

Re: 10.6.3 OLE Error calling RPC

Post by RobertBell » Thu Jan 21, 2010 11:11 am

I wonder if the process hcengine.exe was running prior to you starting Palette. (i.e., it didn't kill it last exit).

Odd that network connectivity has an affect. Would you send us a System Log once you get it up and running (after a failed attempt). SHIFT S1.
Thanx
Robert Bell - Product Manager - Horizon Control Inc.

User avatar
JohnGrimshaw
Posts: 1233
Joined: Tue Oct 16, 2007 12:51 pm
Primary Venue / Use: Other
Where I Am: International Man of Mystery
Location: Sydney, Australia
Contact:

Re: 10.6.3 OLE Error calling RPC

Post by JohnGrimshaw » Thu Jan 21, 2010 4:01 pm

Running Skype? I still get the intermittant problem of Skype not being friendly with the OLE. Would explain the fault occuring with the network connected.

I would try eliminating the problem when you see the error:
- kill (one at a time) other processes that you can manually stop like Skype
- check to make sure the hcengine.exe process is not running
- retry the OLE
...and repeat
...and for more entertainment industry trivia and useless facts, just ask:
John Grimshaw
Managing Director
Stage Fast Pty Ltd

SimonWatson
Posts: 53
Joined: Wed Aug 13, 2008 5:03 am

Re: 10.6.3 OLE Error calling RPC

Post by SimonWatson » Thu Jan 21, 2010 4:32 pm

Looks like it was skype, shut that down and all seems fine

Thanks

misterblue31
Posts: 3
Joined: Thu May 31, 2012 2:58 am
Primary Venue / Use: Other
Where I Am: I am a Electrician chief of French TV

Re: 10.6.3 OLE Error calling RPC

Post by misterblue31 » Thu May 31, 2012 3:15 am

It's been over 6 months that I could not use "OLE Palette 10.8.4 and 10.8.5" on my laptop, without managing to find the problem. I finally walked this forum to find the solution to my problem ... Skype!
A big thank you

User avatar
JohnGrimshaw
Posts: 1233
Joined: Tue Oct 16, 2007 12:51 pm
Primary Venue / Use: Other
Where I Am: International Man of Mystery
Location: Sydney, Australia
Contact:

Re: 10.6.3 OLE Error calling RPC

Post by JohnGrimshaw » Wed Jun 27, 2012 11:29 pm

Perhaps it is time the software trapped this error, and throw up a message that says something like "third party software such as Skype may cause this error."
...and for more entertainment industry trivia and useless facts, just ask:
John Grimshaw
Managing Director
Stage Fast Pty Ltd

Post Reply