Magic Sheet view

Now at over 1,000,000 lines of code, the NEO software emphasizes a Graphical User Interface with Command Line support. Help us make the software better for you.
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richdesign
Posts: 20
Joined: Fri Jul 18, 2008 4:09 pm

Magic Sheet view

Post by richdesign » Thu Apr 09, 2015 10:40 am

Two questions:

Who it the contact at Strand for NEO tech support? I have had Light Factory for awhile and I always email Martin Searancke but I don't want to keep bugging him as we switch over to Neo if there is another contact who is supposed to handle user questions.

So my question is this: I just installed the OLE and I was poking around and when into the view Magic Sheet layout thing and now I can't get out of it. Even when I restart the software. When I click on view again the title of the cue list flashes. It is like it waiting for me to do something before I can get out. So is this a bug or am I doing something wrong?

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BobbyHarrell
Posts: 2280
Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
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Re: Magic Sheet view

Post by BobbyHarrell » Fri Apr 10, 2015 8:10 am

you can contact Strand tech support 800.4.STRAND. Or myself bobby.harrell@philips.com or Matthew Peters matthew.peters@philips.com

Get to the VIEW pulldown and change to another view at the top of the list. If you are not seeing the list then it is likely that you are on a resolution not optomized (less than 1900 x 1080) and the pulldown may not be visible.

I've made Martin aware of this but you can still email him if you need.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

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