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URGENT Problem with Talky Walky

Posted: Sat Oct 01, 2016 1:36 pm
by philpp
it is URGENT to find a solution to protect the NEO console against radio frequencies of talky Walky.
We found that if we use a Talky Walky near of NEO console, the console reacted very badly,
the Submasters page have changed , Cues are sent without pressing the GO button.
The problem occurred in full show, you see the problem with customer!
The Talky Walky was a distance of console lower than 2m, The brand is Motorola CP040

Re: URGENT Problem with Talky Walky

Posted: Sun Oct 02, 2016 7:14 am
by mat
same as lightpalette series
viewtopic.php?f=31&t=1874

Re: URGENT Problem with Talky Walky

Posted: Sun Oct 02, 2016 7:45 pm
by BobbyHarrell
There are many consoles from multiple manufacturer's that have this problem. Since this is a hardware level issue, I'll send this info to the engineering staff.

Re: URGENT Problem with Talky Walky

Posted: Sun Oct 02, 2016 7:49 pm
by msearancke
I did a test with the radios that I use on productions and could not reproduce the problem as described.
What are the brand of radios you are using?
Do you know the frequency that they are operating on?

Martin

Re: URGENT Problem with Talky Walky

Posted: Mon Oct 03, 2016 12:09 pm
by BobbyHarrell
I have spoke with engineering and they need the frequency used to go further. A lot of shielding went into Neo. Over and above what was put into the LP fix.

We are wondering if somehow this could be a grounding issue.