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Posted: Tue Dec 13, 2016 4:45 pm
Hello, have you removed the "strand shownet" device on Neo pc ?
Posted: Wed Dec 14, 2016 10:13 am
ShowNet is a protocol, not a device and ShowNet is available. What are you running into?
Posted: Wed Dec 14, 2016 1:53 pm
Sometimes i have to test fixtures or dimmers with NEO PC without starting console. I use a SN110, but in systeme properties/systeme input - output(dmx) i can't find shownet.
Posted: Wed Dec 14, 2016 3:15 pm
Hello Simon and Boby
I checked on my PC, in fact, the engineer Sofware forgot to put Shownet of Strand Lighting in version 220.127.116.11, Boby will confirm that he will put it back on the next release (it's funny, because That it's the protocol Ethernet Strand Lighting, not luck!)
Posted: Wed Dec 14, 2016 7:41 pm
I see it in the list of protocols with all of the others, Streaming ACN, Pathport, ArtNet and others. It's never been removed and thus does not have to be put back.
Are you running NEO PC?
Posted: Thu Dec 15, 2016 6:43 am
I confirm it's only on NEO PC Version 18.104.22.168 (It was ok with the previous version 22.214.171.124)
(Tested on PC with Windows 8.1 and Windows 10, for others Windows I have not tested)
On NEO console it's OK.
Posted: Thu Dec 15, 2016 9:38 am
I'm not seeing the problem. Look on your hardrive, where the NEO software is installed. That should be Program Files(x86) > Strand Lighting > Neo > drivers and see if you see all of the .dlls for the different protocols.
Posted: Thu Dec 15, 2016 8:13 pm
After verification on both PC computers with NEO PC version 126.96.36.199 in (Program Files (x86)> Strand Lighting> Neo> drivers). The philips Shownet.dell file is not present. Then, we have reload the NEO PC software version 188.8.131.52 and copied the file "philips Shownet.dell" and we have instal it in version 184.108.40.206. it's not maybe the right procedure, but the protocol "shownet" is présent and now runs!
What do you think?
Posted: Sat Dec 17, 2016 3:06 pm
I'm glad that it runs. However, I don't know why is wasn't there on your PC as it was on mine.
I'll report to the developer.
Posted: Sat Dec 17, 2016 7:17 pm
I have just checked the installation script and the ShowNet file is definitely included.
Its possible that it was missing in a previous build but I dont remember noticing and adding it recently.