General programming difficulty

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JeffAmato
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General programming difficulty

Post by JeffAmato » Sun Aug 25, 2013 7:29 pm

I don't know if it's just me, but I've had a bear of a time trying to program this console.

My setup looks like this:
10 Strand PL4's
6 RGBW chauvet legend 412
2 chauvet legend 412 vw
6 color kinetic led
Standard house lights on dimmers

Right now I have subs assigned to just one task whether it's a move or a light control. Playbacks don't seem to record all fixtures values that are on. A step has to be a minimum time of the value of the fade. When a playback is recorded the verbiage changes to chase and loops onto itself.

There's a lot of other things that don't seem to be working naturally to me. Any direction would be appreciated.

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BobbyHarrell
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Re: General programming difficulty

Post by BobbyHarrell » Mon Aug 26, 2013 8:29 pm

I'm a little confused by some of your descriptions.

I would recommend the following on-software and online support...

Go thru the Quick Start Guide in Help > Quick Start Guide.
Go thru the Video Tutorials at www.strandlighting.com.
Go thru the Palette Tips and Tricks Bulletins at www.strandlighting.com.

Then call tech support for assistance. 800.4STRAND.

You are obviously welcome to continue to post questions here. My recommendation is to try and solve one thing at a time by posting one specific question at a time.

Let us know how you get along.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

HPCTechnical
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Re: General programming difficulty

Post by HPCTechnical » Tue Sep 03, 2013 9:23 am

I would recommend the following on-software and online support...

Go thru the Quick Start Guide in Help > Quick Start Guide.
Go thru the Video Tutorials at http://www.strandlighting.com.
Go thru the Palette Tips and Tricks Bulletins at http://www.strandlighting.com.
I'm probably missing something simple, but I can't see either a video tutorial or a tricks & tips bulletin for the 250ML: are ones for other consoles applicable to this desk?

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BobbyHarrell
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Re: General programming difficulty

Post by BobbyHarrell » Tue Sep 03, 2013 9:54 am

My apologies as I didn't realize this was the 250ML. I thought it was the Palette.

Have you upgraded to 1.1? I'm hoping that will help some basic operational issues that you might be having.

After that, let's take it one issue at a time and let us know how we can help. Either by posts or by calling tech support.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

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