10.6.2 Going Into Offline Editor

Is this a feature? Is this a bug? Give us feedback to make it better!
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GeoffGooch
Posts: 25
Joined: Thu Dec 13, 2007 1:51 pm

10.6.2 Going Into Offline Editor

Post by GeoffGooch » Mon Apr 12, 2010 8:14 am

Our Light Palette Live is randomly turning itself into an offline editor. This is a major problem in the middle of the show. Can someone please advise.

Thanks,
Geoff Gooch

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BrianEvans
Posts: 700
Joined: Fri Oct 12, 2007 1:11 pm
Location: Orlando, Florida

Re: 10.6.2 Going Into Offline Editor

Post by BrianEvans » Mon Apr 12, 2010 8:56 am

Contact your local service center,
but this is normally a USB and/or channel key issue.
Brian Evans - System Specialist - Horizon Control Inc.

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gooze
Posts: 1760
Joined: Tue Dec 18, 2007 12:42 pm
Location: Amsterdam, The Netherlands
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Re: 10.6.2 Going Into Offline Editor

Post by gooze » Tue Apr 13, 2010 2:16 pm

Try your channel key in another USB Port. Remove power hungry USB devices like lights.
Floriaan Ganzevoort - Lighting designer
THEATERMACHINE design. production. operations.

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