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Freeze when highlighting top bar

Posted: Wed Apr 07, 2010 10:53 pm
by tferr
Running Classic Palette silver firmware 10.6.4 (but has been happening since 10.6.3). The first time you highlight the top menu bar then console locks up for about 30 seconds. Everytime after that it doesn't until you boot the console up again. Picture to illistrate. Red dot is mouse.

*The picture is from OLE on my laptop not the actual console.

Image

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 8:34 am
by MickCrozier
Also notice this on PVL, and the OLE (with a core2 duo) - Although the time is only about 2 seconds
If you click something it won't happen.

It's this spot that that remote palette crashes on some systems

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 11:16 am
by RobertBell
I notice it too. What is new info for us is the crash on remote palette? Please explain in detail.
  1. Is the remote a laptop or another console?
  2. Is it a Remote Session or Remote Video?
  3. Remote Video Follow?
  4. Both machines connected and apparently working, then mouse up on main machine and remote crashes?
  5. Does remote crash just on first boot of main?
  6. Are there any log files on either machine you can send us after a crash?
  7. Could it be the shell shutting it down?
  8. Is there a run-time error (red X)?

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 11:21 am
by gooze
RobertBell wrote:What is new info for us is the crash on remote palette? Please explain in detail.
What? :o

Maybe look here and here... Long standing issue, multiple page reports.

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 11:31 am
by RobertBell
Maybe I read this wrong:
It's this spot that that remote palette crashes on some systems
I thought that if the main system moused, the remote crashed. Is that not the case? I know if the remote mouses to that bar, there are crashes.

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 11:40 am
by gooze
It is the remote itself that crashes, not the main desk (I have to speak for myself here)

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 2:07 pm
by RobertBell
Right. Understood. But it crashes from local mouse action - not the main system's mouse action?

Re: Freeze when highlighting top bar

Posted: Thu Apr 08, 2010 2:50 pm
by amoyer
Correct.

Re: Freeze when highlighting top bar

Posted: Fri Apr 09, 2010 10:53 am
by MickCrozier
worded badly :mrgreen:

Re: Freeze when highlighting top bar

Posted: Fri Jul 16, 2010 6:17 pm
by lebh
What time can fix this problem?