10.62 Look Page View + Look Direct Select Crash

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Straker
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10.62 Look Page View + Look Direct Select Crash

Post by Straker » Fri Jan 22, 2010 2:56 pm

Present on a Palette VL and Light Palette VL.

To reproduce record several looks (tested with both colour and position).

In hardware options assign to a look page on the 5x5 direct select panels.

Select a channel with a look recorded. i.e. 301 Enter

Press and hold View (brings up software 5x5 page) and a look direct select button at the same time.
(simulating pressing view and then remembering the button and pressing at the same time)

Desk software crashes with a 401 error and no error log produced. :?

Our desk isn't upgraded to 10.63 yet (in the middle of a season so can't upgrade until the end of it)

Straker

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RobertBell
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Re: 10.62 Look Page View + Look Direct Select Crash

Post by RobertBell » Mon Jan 25, 2010 11:45 am

We were not able to reproduce this. Is it persistent with you?
Robert Bell - Product Manager - Horizon Control Inc.

Straker
Posts: 24
Joined: Wed Sep 02, 2009 8:27 am
Primary Venue / Use: Touring
Where I Am: A UK Northern Opera Company

Re: 10.62 Look Page View + Look Direct Select Crash

Post by Straker » Mon Jan 25, 2010 12:20 pm

Unfortunately only seems to happen around 1/3 of a time. Not dependent on length of time that the desk is turned on or without rebooting.

Anecodotally seems less common on a Palette VL rather than a light Palette VL.

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