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Part cues disappearing

Posted: Thu Jun 11, 2009 11:12 am
by bnortin
I'm having a weird issue with part cues so I wanted to see if anyone else has experienced this. I recorded a Cue 1, and then a Part B and a Part C. I selected a group of channels, assigned them to Part B & updated, did the same for Part C, then saved and shut down the OS. When I open up the show file again, my parts are still listed in the cue list, but there are no channels assigned to Parts B & C, everything is back in Cue 1, which means I have to re-assign channels to Parts B & C every time I start up the console. Am I doing something wrong or is this a bug?

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 11:42 am
by RobertBell
I've not seen this. I have a number of shows running right now with parts. If you find it again, so a SHIFT S1-Send Feedback. It should send us your show file and a history of session logs. It may show something.

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 12:35 pm
by gooze
Could this be related to this issue?

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 12:37 pm
by gooze
Are you still using the beta?

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 12:44 pm
by bnortin
I'm running 10.6.1. I've been told by the other board op here that it happened in 10.5.25 also.

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 12:53 pm
by AlanMartello
Very strange. Reproducing the problem from a File | New and then sending the System Log would be most helpful.

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 12:56 pm
by bnortin
We're in a show for about another hour, soon as it comes down I'll send a log file.

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 2:53 pm
by bnortin
Just sent the log file. Let me know if y'all need anything else.

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 7:16 pm
by BobbyHarrell
are any of the channels in the part from tracked values? Do ALL of the channels that are assigned to parts have instructions in that cue?

Re: Part cues disappearing

Posted: Thu Jun 11, 2009 7:20 pm
by bnortin
I recorded channels 1-60 @ FL in Cue 1, then assigned channels 21-40 to Part B and channels 41-60 to Part C.