Upgrading The Pallet Computer.

Questions on Palette and Light Palette operation and features
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Joined: Tue Dec 28, 2010 8:09 pm
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Upgrading The Pallet Computer.

Post by soundguy99 » Tue May 02, 2017 7:05 pm

Hi Guys,
I have a question, about the Pallet.
Recently I have noticed after booting up the console, there had been a few weird glitches where I have had to reboot the console, before continuing.
1 Glitch was I couldn`t record a look, by selecting record, than the bump button of the look I wanted to record to. In the same instance not being able to add or re-record a cue. Even after saving to a new show file, any additions to the cuelist, wasen`t saved.The bootup's times are also getting a little slower as well.
In either case, it got me thinking, about the longevity of that console and what is our upgrade options in the future
Because its running on windows XP, which isn`t supported anymore by Microsoft, and the "computer Hardware" is older compared to whats out there right now, I am not even sure if you could get windows 7 on it much less Windows 10. Without Microsoft supporting XP you wouldn`t even be able to get XP back on it after the format.
Don`t get me wrong the Hardware is fine, and I do like the layout of the console, its just the computer portion of the console that concerns me.
As much as I would Love a new modern Console, were just in the process of having to replace some of our older lights right now, and cant really afford a new console, but am concerned about the Computer inside of the physical portion of the console, going forward.
If Anyone has any thoughts about what upgrades can be done to the computer, either replacing it or upgrading the software, I would much appreciate it.

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Re: Upgrading The Pallet Computer.

Post by BobbyHarrell » Wed May 03, 2017 8:37 am

There is the issue of the hardware. There is also a question about the need for a reimage. This can take your hardware back to it's original state and may clear up any issues you are having. While it doesn't correct any hardware based issues, these systems should run longer and more stable than a standard Windows XP office machine because they are not being written to as a typical computer would be. So the OS is not changing and being contaminated.

Regardless, I would reinstall software to see if that helps.

If you want to look at reimaging, please contact your local dealer or Strand tech support.
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

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