Creating a fixture profile 2

Questions on Palette and Light Palette operation and features
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denisgrigorov
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Joined: Thu Jul 03, 2008 3:03 am
Location: Varna, Bulgaria

Creating a fixture profile 2

Post by denisgrigorov » Thu Aug 01, 2013 8:54 am

Hi
For our new show we have purchased 20 MX-INDIGO 6000XE model: LED621XWA from the company ‘’SILVER STAR’’.
We are asking for assistance on how to add them as devices to ‘’Pallete’’ software.
We will be very grateful if you let us know how to do it, because in the list of ‘’SILVER STAR’’ devices that model is not present. In particular we would like to have the “advanced” DMX profile. Thank you in advance for your help.

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BobbyHarrell
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Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
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Re: Creating a fixture profile 2

Post by BobbyHarrell » Thu Aug 01, 2013 9:09 am

Sure. There is a link on the Strand website where you can email a request.

What I recommend you do is send me the DMX chart (so that we make sure and get the right one for you) and I'll get it taken care of for you.

bobby.harrell@philips.com
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

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