Flash button missing

Questions on Palette and Light Palette operation and features
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tom
Posts: 224
Joined: Thu Jun 26, 2008 5:30 am
Location: The Netherlands

Flash button missing

Post by tom » Mon Oct 10, 2011 7:43 am

We took or VL16 abroad recently and it came through the customs a little worse for ware. Basically it looks like they opened it up, tipped it out of the case and spent some time jumping on it. Long story short, a lot of buttons had come lose and after fitting it all back together we are still missing one flash button.
Does anyone have, or know how to get their hands on, a flash button for a VL16?
Last edited by tom on Fri Oct 14, 2011 5:57 am, edited 1 time in total.
Light palette : classic
Nederlands Dans Theater.

"Come forth and thy shalt win eternal happiness", but he came fifth, so he won an electric toaster.

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BobbyHarrell
Posts: 2277
Joined: Fri Oct 12, 2007 10:51 am
Location: Livingston, NJ
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Re: Flash button missing

Post by BobbyHarrell » Mon Oct 10, 2011 10:16 am

We should be able to get you sorted out.

Please contact tech support for this.

matthew.peters@philips.com; patrick.henry@philips.com
Bobby Harrell - Product Specialist
Philips Entertainment - Strand Lighting

tom
Posts: 224
Joined: Thu Jun 26, 2008 5:30 am
Location: The Netherlands

Re: Flash button missing

Post by tom » Fri Oct 14, 2011 5:56 am

Thanks for the help, has been sorted out.
Light palette : classic
Nederlands Dans Theater.

"Come forth and thy shalt win eternal happiness", but he came fifth, so he won an electric toaster.

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