Light Palette VL & Contact Relay Panels

Questions on Palette and Light Palette operation and features
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bnortin
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Light Palette VL & Contact Relay Panels

Post by bnortin » Fri Mar 27, 2009 7:02 pm

Has anybody worked with a Contact Relay Panel on a network with a Light Palette VL? I can't seem to get the board and the relay panel to communicate.
Bryan Nortin
Electrician - Miller Outdoor Theatre - Houston, TX
ETCP Certified Entertainment Electrician #1619
Light Palette VL 10.8.8
Light Palette Live 10.8.8

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BrianEvans
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Re: Light Palette VL & Contact Relay Panels

Post by BrianEvans » Fri Mar 27, 2009 7:45 pm

If this is straight DMX from the back of the console, you may have a DMX refresh rate problem.
The console could be too fast or too slow for the Relay panel to decode DMX.

Console DMX refresh rate can be set in
Hardware Setup (F3) | Console (F12)
"USB DMX Flavor"
Brian Evans - System Specialist - Horizon Control Inc.

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bnortin
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Re: Light Palette VL & Contact Relay Panels

Post by bnortin » Fri Mar 27, 2009 8:00 pm

It's an ethernet connection, I'm trying to get it on my network. I have a feeling it might be an IP issue, all the IP's for the existing network are 192.168.2.xxx. The manual for the relay panel says the serial, location and IP are set from the factory and cannot be changed, but the LCD screen says the location and serial aren't set.

I called the number on the manual and spoke with tech support, they said that I had to set the Vision.net port on the console to the network port, but the only options are None, Direct, and COM1 - COM8, and I don't know witch one of those is the network port. Any ideas? Thanks.
Bryan Nortin
Electrician - Miller Outdoor Theatre - Houston, TX
ETCP Certified Entertainment Electrician #1619
Light Palette VL 10.8.8
Light Palette Live 10.8.8

warrenlaw
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Re: Light Palette VL & Contact Relay Panels

Post by warrenlaw » Fri Mar 27, 2009 8:41 pm

Did you check out the Vision Net page in the help file?

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BrianEvans
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Re: Light Palette VL & Contact Relay Panels

Post by BrianEvans » Sat Mar 28, 2009 8:22 am

IP address resolution is priority 1, deffintely.
2 more important questions, what kind of panel is it, and what protocol is it looking for?

PaletteOS can output a variety of protocols, but none of the network protocols output automatically.
You need to build a patch route.
(Patch routing page in patch.)
There is a Strand ShowNet route that already exists in new show files,
you simply need to enable it.
Brian Evans - System Specialist - Horizon Control Inc.

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bnortin
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Re: Light Palette VL & Contact Relay Panels

Post by bnortin » Sat Mar 28, 2009 9:51 am

It's a 12-relay Strand Contact Relay Panel (model # is 76971 I think). The manual says it can be configured via ShowNet or Vision.net, but it only goes into specifics with Vision.net. I downloaded the Vision.net 2.0 software to a pc that's on our network like the manual said to do, and it said the software would detect the relay automatically but that didn't happen. I even changed the IP of the pc back to 192.168.0.252 thinking the default IP of the relay panel would be 192.168.0.xxx like all other Strand default IP addresses I've worked with, and I still couldn't find it on the network. I was hoping that configuring it would be similar to configuring DMX nodes but apparently that's not the case, and unfortunately we don't have a Vision.net system in our building so I'm not familiar with the software at all. Let me know if you need any more info. Thanks.
Bryan Nortin
Electrician - Miller Outdoor Theatre - Houston, TX
ETCP Certified Entertainment Electrician #1619
Light Palette VL 10.8.8
Light Palette Live 10.8.8

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BrianEvans
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Re: Light Palette VL & Contact Relay Panels

Post by BrianEvans » Sat Mar 28, 2009 10:52 am

Your best bet is to contact the support team at the factory.
support@strandlighting.com

Would make the most sense to have the panel listen to ShowNet,
then enable the console to output ShowNet.
Brian Evans - System Specialist - Horizon Control Inc.

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bnortin
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Re: Light Palette VL & Contact Relay Panels

Post by bnortin » Sat Mar 28, 2009 11:07 am

The console is already outputting shownet, we don't have any DMX run through our building, it's all over the network. And I emailed someone with Strand 3 or 4 days ago, they told me they were looking at it and would get back to me. I was just curious if anyone else on the forum had experienced a similar issue.
Bryan Nortin
Electrician - Miller Outdoor Theatre - Houston, TX
ETCP Certified Entertainment Electrician #1619
Light Palette VL 10.8.8
Light Palette Live 10.8.8

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TaineGilliam
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Re: Light Palette VL & Contact Relay Panels

Post by TaineGilliam » Sat Mar 28, 2009 10:34 pm

By default the Contact Panel will not connect via Ethernet. If the panel shipped with an internal node then it will be looking for Pathport not Shownet. The configuration for the Contact panel can be mostly done from the LCD or better yet using the A21 configuration software. The node configuration should be handled with Pathport Manager. A Contact panel with networking is typically beyond the OTB product range and would be commissioned by a Strand ASC.

VisionNet is Strand's architectural control system, not the same thing as DMX. For a Contact panel, VisionNet must arrive via the VisionNet RS-48 4 phoenix connector. None of the cabinets based on the A21 style brain have provisions for VisionNet over ShowNet.

We are hoping the Palette will speak VisionNet over Shownet soon. This will be huge in systems with C21 racks...

robhillig

Re: Light Palette VL & Contact Relay Panels

Post by robhillig » Mon Mar 30, 2009 9:41 am

^^^

What Taine said.

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