Search found 926 matches

by BobbyHarrell
Wed Oct 15, 2008 2:44 pm
Forum: Operational Issues
Topic: Modding a submaster
Replies: 6
Views: 731

Re: Modding a submaster

try it on 10.4.8 and let us know if it is still an issue. I find that it doesn't affect the stage until the submaster is addressed which, I believe, I what everyone wants.
by BobbyHarrell
Fri Oct 10, 2008 3:50 pm
Forum: Suggestions
Topic: Opinions needed... on colours
Replies: 10
Views: 2029

Re: Opinions needed... on colours

Independent Timing: I think all we need is a lighter grey. I am very much opposed to using blue or green. Those are for level changes and should NOT (can't stress this enough) be used for timing. We don't care if the timing info is higher or lower, the indication there is meant for an visual way to ...
by BobbyHarrell
Wed Oct 01, 2008 2:19 pm
Forum: Questions
Topic: color looks for moving lights
Replies: 17
Views: 1344

Re: color looks for moving lights

Bastiaan, It would help us at Strand to know where you are located so that the proper person, whether that be an Authorized Service Center or one of us from Strand can get you the help that you need. I'm in the states and would be happy to help. You can call me in NY at 212.795.3043 if I can help he...
by BobbyHarrell
Fri Sep 26, 2008 9:25 am
Forum: Operational Issues
Topic: Keypad not responding
Replies: 6
Views: 748

Re: Keypad not responding

If you are still having trouble, call David Park at 800.4STRAND for help.
by BobbyHarrell
Fri Sep 26, 2008 9:21 am
Forum: Suggestions
Topic: Bank of show
Replies: 7
Views: 916

Re: Bank of show

have you been on youtube lately?
by BobbyHarrell
Tue Sep 23, 2008 10:12 am
Forum: Questions
Topic: Crashes
Replies: 10
Views: 984

Re: Crashes

Barb,

Is there anything additional plugged into the desk? USB from the handheld cradle? Network cable that shouldn't be?

Anything like that?

B
by BobbyHarrell
Fri Sep 12, 2008 11:34 am
Forum: Questions
Topic: Urgent, lost control
Replies: 23
Views: 1838

Re: Urgent, lost control

I am having none of these issues on a LP VL here in NY. Very odd.
by BobbyHarrell
Thu Jul 24, 2008 7:46 pm
Forum: Questions
Topic: Updating looks (position)
Replies: 5
Views: 617

Re: Updating looks (position)

I agree that we need something here. I would love to see a magic update (like the Shift Update window) but it needs to work after the light is placed in the palette not just after it is recorded into a cue.
by BobbyHarrell
Wed Jul 02, 2008 9:58 am
Forum: Questions
Topic: Light Palette Processor
Replies: 8
Views: 1031

Re: Light Palette Processor

We have a fix for this. In order to install the fix, the drive must be reimaged and requires a service call. Please contact Rob Hillig and/or David Park at the Strand factory in California to discuss details.

rob.hillig@strandlighting.com
david.park@strandlighting.com
by BobbyHarrell
Tue Jul 01, 2008 7:23 pm
Forum: Questions
Topic: Q list properties
Replies: 3
Views: 534

Re: Q list properties

Working on it.