Search found 966 matches

by BobbyHarrell
Fri Jun 22, 2018 11:26 am
Forum: Operational Issues
Topic: submaster fader wing
Replies: 7
Views: 344

Re: submaster fader wing

Yes. I was going to say that you "may" need to turn off the Capsense feature in the More > Console Debug Window.

Glad it worked.
by BobbyHarrell
Tue May 29, 2018 10:12 am
Forum: Operational Issues
Topic: 500ml version 2.15 bugs/requests
Replies: 2
Views: 360

Re: 500ml version 2.15 bugs/requests

Thanks for your feedback. I have forwarded to the developer.
by BobbyHarrell
Tue May 01, 2018 7:33 am
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 2451

Re: An the new sofware V2.0

Work does continue...
by BobbyHarrell
Thu Apr 19, 2018 8:47 am
Forum: NEO
Topic: save problems
Replies: 9
Views: 1177

Re: save problems

I'm going to ask the developer to take a look here. I believe a work around is to start a new show and import the existing data then save that as the desired show.
by BobbyHarrell
Mon Apr 16, 2018 10:30 am
Forum: Software Bugs
Topic: Submaster + Cue causes freeze
Replies: 7
Views: 2350

Re: Submaster + Cue causes freeze

Please send me the showfile and I'll send to the software engineer.
by BobbyHarrell
Fri Mar 30, 2018 9:00 pm
Forum: Operational Issues
Topic: Random copying of values from cue to cue.
Replies: 3
Views: 631

Re: Random copying of values from cue to cue.

ah...that's what was going on. I forgot about that "feature".
by BobbyHarrell
Wed Mar 28, 2018 11:09 am
Forum: NEO
Topic: save problems
Replies: 9
Views: 1177

Re: save problems

On 3.8, the change in the save routine is documented in the manual. Basically it works like traditional consoles work that your work is always stored in active memory but the showfile itself is not saved until you activate a save.
by BobbyHarrell
Thu Mar 22, 2018 2:48 am
Forum: NEO
Topic: save problems
Replies: 9
Views: 1177

Re: save problems

So this is loading a .FDB showfile and then performing an Options > Save As.

Any other info you can provide?

Are you on 3.8.1?
by BobbyHarrell
Thu Mar 22, 2018 2:47 am
Forum: Operational Issues
Topic: Random copying of values from cue to cue.
Replies: 3
Views: 631

Re: Random copying of values from cue to cue.

I assume you are added a channel at a level to a cue and then Updating the cue. You are correct that if you are in Cue Only mode, then it should go back to it's previous level in all subsequent cues.

I'm not sure what you are running into either.
by BobbyHarrell
Wed Mar 14, 2018 6:43 pm
Forum: Questions
Topic: Has Strand dropped support for 250ml
Replies: 1
Views: 564

Re: Has Strand dropped support for 250ml

What software version are you on? Did you call tech support? Please email Matthew Peters for help. matthew.peters@philips.com.