Search found 1004 matches

by BobbyHarrell
Wed Jan 02, 2019 11:15 am
Forum: NEO
Topic: Live Display Font and size
Replies: 3
Views: 248

Re: Live Display Font and size

It looks like the classic view has been "scrolled" to a large size. Press VIEW + Scroll Wheel down and that should decrease the size. As far as number of monitors, if it's the old processor (DVI, HDMI, Display Port) then 2 is recommended although some use 3. If it's the newer processor (2 - DisplayP...
by BobbyHarrell
Wed Jan 02, 2019 11:03 am
Forum: Hardware
Topic: 500ML Touch screen problem
Replies: 2
Views: 278

Re: 500ML Touch screen problem

This may be a connection issue. Open up the desk and reconnect the DVI port to see if that solves the problem.
by BobbyHarrell
Wed Jan 02, 2019 11:02 am
Forum: Hardware
Topic: Displayport
Replies: 1
Views: 176

Re: Displayport

This is a hardware limitation from the motherboard manufacturer. The problem does not exist on the new processor.
by BobbyHarrell
Fri Dec 28, 2018 2:30 pm
Forum: Software
Topic: Fixture Library
Replies: 4
Views: 268

Re: Fixture Library

The fixtures have been sent via email.
by BobbyHarrell
Thu Dec 27, 2018 5:23 pm
Forum: Software
Topic: Fixture Library
Replies: 4
Views: 268

Re: Fixture Library

I've sent this to our fixture library builder for creation. Please send me an email and I'll forward when it is built.

bobby.harrell@signify.com
by BobbyHarrell
Wed Dec 19, 2018 6:36 pm
Forum: Software
Topic: select all the channels
Replies: 5
Views: 1214

Re: select all the channels

You can use CUE # ENTER to select all channels that have a level in a cue. For multiple cues, you can do CUE # THRU # ENTER. Now you indicate that is not working. I'm testing this on the latest 3.9 beta (not sure about the released version of 3.8.3). However there is a work around. Go into INCLUSIVE...
by BobbyHarrell
Fri Dec 14, 2018 4:42 pm
Forum: NEO
Topic: Issue when Fx releasing
Replies: 3
Views: 1566

Re: Issue when Fx releasing

Glad you are sorted out.
by BobbyHarrell
Fri Dec 07, 2018 4:48 pm
Forum: NEO
Topic: Fx on submaster
Replies: 5
Views: 337

Re: Fx on submaster

Can you provide a software version #?
by BobbyHarrell
Fri Dec 07, 2018 3:48 pm
Forum: NEO
Topic: Fx on submaster
Replies: 5
Views: 337

Re: Fx on submaster

What sw version are you using?
by BobbyHarrell
Tue Nov 20, 2018 12:05 pm
Forum: Software
Topic: Flaky Grand Master
Replies: 5
Views: 556

Re: Flaky Grand Master

I would think a profile assigned to the channel. At least I would look for that.