Search found 951 matches

by BobbyHarrell
Fri Jan 26, 2018 11:37 am
Forum: Operational Issues
Topic: Issue with GM lamping off fixtures by mistake
Replies: 5
Views: 830

Re: Issue with GM lamping off fixtures by mistake

What software version are you on and can you send the showfile?
by BobbyHarrell
Mon Jan 22, 2018 8:25 am
Forum: Software
Topic: Patch bug
Replies: 3
Views: 380

Re: Patch bug

I'll ask Martin to take a look.
by BobbyHarrell
Mon Jan 22, 2018 8:24 am
Forum: Operational Issues
Topic: Wallrack Dimmers
Replies: 2
Views: 459

Re: Wallrack Dimmers

I'm not sure so I've asked Matthew Peters in Tech Support to take a look.
by BobbyHarrell
Mon Jan 22, 2018 8:22 am
Forum: Software
Topic: Goto 0
Replies: 1
Views: 215

Re: Goto 0

I would look at two things.

1. A GOTO 0 only applies to the current cue list. So are those other channels coming from a different cue list.
2. Global Release. Doing a Global Release (Shift + Release) should release "everything".
by BobbyHarrell
Mon Jan 22, 2018 8:20 am
Forum: Operational Issues
Topic: Submasters
Replies: 4
Views: 490

Re: Submasters

You are on a beta version but an older one. I'll assume you are a beta user and will have access to today's build.
by BobbyHarrell
Sun Jan 21, 2018 2:35 pm
Forum: Software
Topic: Backup or save
Replies: 3
Views: 420

Re: Backup or save

If you save, you create a .NEO file. The automatic backup system will add REV_#'s to the name of the .NEO file. These file types are the same. There is the ability to create/load to/from a backup which works with a .zip file. I've asked Martin to respond here as it seems you had some trouble and I w...
by BobbyHarrell
Sun Jan 21, 2018 2:30 pm
Forum: Software
Topic: Patch bug
Replies: 3
Views: 380

Re: Patch bug

Sorry Shoop. I'm not sure what you are saying.
by BobbyHarrell
Sun Jan 21, 2018 2:29 pm
Forum: Operational Issues
Topic: Submasters
Replies: 4
Views: 490

Re: Submasters

Not aware of that. I've asked Martin to take a look.
by BobbyHarrell
Mon Jan 01, 2018 12:45 pm
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 1759

Re: An the new sofware V2.0

There has been a lot of development done and there is a v2.15 that is in internal beta testing. There has been good feedback on 2.14. The 500ML is VERY different from the 250ML and should not be compared with it.

What issues are you having with it?
by BobbyHarrell
Tue Dec 26, 2017 9:35 am
Forum: NEO
Topic: Patching Issue
Replies: 1
Views: 304

Re: Patching Issue

Here's what I like to do. If I want to identify a dimmer...not a channel. From Live, type [Dimmer] (#) [Full]. At that point, the dimmer is at full and there is a flag bottom right, that says "Dimmers Unpatched". From here you can [Next/Last] to identify the dimmer needed. (The Command Line will ide...