Search found 1000 matches

by BobbyHarrell
Wed Jan 30, 2019 8:35 am
Forum: Questions
Topic: Have the downloads moved?
Replies: 4
Views: 2158

Re: Have the downloads moved?

https://www.entertainmenthub.philips.com/login.html is still available until everything gets moved over. This requires a login.

Here's the link for the Palette/LP series. https://www.entertainmenthub.philips.co ... cd0a4577fd
by BobbyHarrell
Sun Jan 27, 2019 4:58 pm
Forum: Software
Topic: Console Locked Screen
Replies: 1
Views: 199

Re: Console Locked Screen

In 3.9, due to be released shortly, you can import any image. At that point, that would be possible.
by BobbyHarrell
Sat Jan 19, 2019 10:29 am
Forum: NEO
Topic: All attributes in group
Replies: 8
Views: 298

Re: All attributes in group

I've asked Martin to look at this. I think the issue lies in the parameters being in their default state being ignored.
by BobbyHarrell
Fri Jan 18, 2019 7:15 pm
Forum: NEO
Topic: All attributes in group
Replies: 8
Views: 298

Re: All attributes in group

Mark everyone as changed. {SELECT CHANGE] + [+].
by BobbyHarrell
Fri Jan 18, 2019 3:38 pm
Forum: NEO
Topic: All attributes in group
Replies: 8
Views: 298

Re: All attributes in group

First is to make sure that the group is set to save all parameters. Go into the Groups display. Then under Options > Edit Palette Types, check all that is needed. 2nd make sure that when you record groups, it is using the right record style. You can either bounce thru by pressing GROUP again after y...
by BobbyHarrell
Wed Jan 02, 2019 3:27 pm
Forum: NEO
Topic: Live Display Font and size
Replies: 3
Views: 212

Re: Live Display Font and size

That would need to go thru a local dealer. Please email me off list if you wish. bobby.harrell@signify.com
by BobbyHarrell
Wed Jan 02, 2019 11:15 am
Forum: NEO
Topic: Live Display Font and size
Replies: 3
Views: 212

Re: Live Display Font and size

It looks like the classic view has been "scrolled" to a large size. Press VIEW + Scroll Wheel down and that should decrease the size. As far as number of monitors, if it's the old processor (DVI, HDMI, Display Port) then 2 is recommended although some use 3. If it's the newer processor (2 - DisplayP...
by BobbyHarrell
Wed Jan 02, 2019 11:03 am
Forum: Hardware
Topic: 500ML Touch screen problem
Replies: 2
Views: 231

Re: 500ML Touch screen problem

This may be a connection issue. Open up the desk and reconnect the DVI port to see if that solves the problem.
by BobbyHarrell
Wed Jan 02, 2019 11:02 am
Forum: Hardware
Topic: Displayport
Replies: 1
Views: 152

Re: Displayport

This is a hardware limitation from the motherboard manufacturer. The problem does not exist on the new processor.
by BobbyHarrell
Fri Dec 28, 2018 2:30 pm
Forum: Software
Topic: Fixture Library
Replies: 4
Views: 230

Re: Fixture Library

The fixtures have been sent via email.