Search found 30 matches

by msearancke
Sun Sep 13, 2015 7:10 pm
Forum: Operational Issues
Topic: App for iPad control
Replies: 9
Views: 2649

Re: App for iPad control

I have tested this with a VL440 and a VL4K and it appears to be working as expected for me. I also tested with both an iOS and Android device (not sure what you are using). I only tested phone format devices as it does not look like a tablet in your photos. There have been no changes recently that I...
by msearancke
Sun Aug 16, 2015 4:35 pm
Forum: Operational Issues
Topic: Values in control by macro
Replies: 8
Views: 2006

Re: Values in control by macro

Do you mean that "Focus Time" is set as a "Control" known type? If that's the case then its an error in the library. Couple of things... 1. There is a dedicated "Lamp On" macro built into the system (and you can assign a shortcut to it). Press the select button on screen and then go to "Tools & Macr...
by msearancke
Thu Aug 13, 2015 6:12 am
Forum: NEO
Topic: No "Channel Group Details" window - V3.4.0.55
Replies: 4
Views: 1530

Re: No "Channel Group Details" window - V3.4.0.55

If you can get it back using alt-tab then drag the window over the bottom of the group window and it should re-dock into the bottom of this window.

Martin
by msearancke
Mon Jul 06, 2015 11:24 pm
Forum: Operational Issues
Topic: App for iPad control
Replies: 9
Views: 2649

Re: App for iPad control

I have found and fixed an issue with submasters using the app. I was able to apply a fix within NEO itself to reolve this. Essentially the direct 1 digit feature would cause values send from the remote below 10 being recognized by the system as values x10. I was not however able to see a problem wit...
by msearancke
Sun Jul 05, 2015 4:28 am
Forum: NEO
Topic: No "Channel Group Details" window - V3.4.0.55
Replies: 4
Views: 1530

Re: No "Channel Group Details" window - V3.4.0.55

If you double click on the channel field in the group list or click on the button (...) in that field it should reopen the window. If it does not open when doing that try holding down the control key on your keyboard while doing that. Holding down the control key when opening any window in NEO will ...
by msearancke
Tue Jun 23, 2015 6:16 am
Forum: NEO
Topic: Fixture Editor
Replies: 1
Views: 1053

Re: Fixture Editor

I assume you are talking about the colours beyond the primary's.
This is used by the advanced colour mixing engine to calculate how much of each to use when a colour is chosen from a colour palette.

Martin
by msearancke
Tue Jun 02, 2015 9:02 am
Forum: Software
Topic: Own programmes in the Control Panel
Replies: 3
Views: 1054

Re: Own programmes in the Control Panel

For 3rd party applications we would need to check their license agreement to see if we are able to pre-install them on the system. if we install their apps then its considered distribution and this is often restricted in software licenses. We will discuss ways around this. At the moment there is no ...
by msearancke
Mon May 11, 2015 5:47 pm
Forum: NEO
Topic: NEO -> Enttec ODE Open DMX Ethernet
Replies: 2
Views: 1197

Re: NEO -> Enttec ODE Open DMX Ethernet

Yes, any Ethernet to DMX device that supports ArtNet, sACN, ShowNet, Pathport will work with the console.
The ODE is configured for ArtNet out of the box.

Martin
by msearancke
Thu Apr 30, 2015 4:55 pm
Forum: Operational Issues
Topic: Desk Stalling
Replies: 2
Views: 1138

Re: Desk Stalling

As a quick suggestion to help identify this problem. Can you open the "Console Debug Window" from the "More" menu. In this you will see a check box (bottom right) labeled "Cap Sense". Please turn that off and see if this make a difference to the issue you are experiencing. If it makes no difference ...
by msearancke
Tue Feb 03, 2015 4:54 pm
Forum: Suggestions
Topic: More than one group on a sub
Replies: 1
Views: 886

Re: More than one group on a sub

Yes, you can do that. There is an option in the System Properties -> show Defaults -> Advanced -> Allow shared submasters. If you turn this on then you can use the same submaster for multiple items. Its turned off by default to keep it simple.

Martin