Search found 26 matches

by msearancke
Sat Dec 12, 2015 10:35 pm
Forum: NEO
Topic: Software version 3.6.0.55 breaks cue list independence
Replies: 10
Views: 1355

Re: Software version 3.6.0.55 breaks cue list independence

Thank you for the video and the show file. Looking at what you are doing its as I would expect it to be and I am a little surprised that this use to work. I think what you where experiencing was a bug in the previous version. Using the cue list editor window (or the sidebar) you can only have one cu...
by msearancke
Sat Dec 12, 2015 7:03 pm
Forum: NEO
Topic: Software version 3.6.0.55 breaks cue list independence
Replies: 10
Views: 1355

Re: Software version 3.6.0.55 breaks cue list independence

Can you please send me your show file (martin@dreamsolutions.biz) and a brief description of what's going on and I will look into this further.

I cant think of a change in the release build that would break this functionality. Sorry for the inconvenience.

Regards
Martin
by msearancke
Wed Dec 09, 2015 5:44 am
Forum: NEO
Topic: SHIFT key for split playback faders
Replies: 3
Views: 790

Re: SHIFT key for split playback faders

Sorry for the delay in getting back to you. I have been looking into this issue and have found a bug preventing the shift function from working.
This has now been resolved and will be fixed in the next build.

Martin
by msearancke
Mon Sep 21, 2015 12:13 am
Forum: NEO
Topic: How to fully define second page of wheel parameters?
Replies: 1
Views: 568

Re: How to fully define second page of wheel parameters?

You should be able to add as many lines to the table as you want and then the first column can be set to the same family (it does not need to be unique). So if for example you have 8 attributes for "Beam" click on the "Add" button and on the new line thats created set the first column to "Beam". Whe...
by msearancke
Mon Sep 21, 2015 12:09 am
Forum: NEO
Topic: Indexed and continuous ranges for single wheel property?
Replies: 12
Views: 1439

Re: Indexed and continuous ranges for single wheel property?

Unfortunately not in this case. As you have discovered if you have indexed values then the default operation of the encoders is to jump between the indexed items. If you hold down the shift key then the encoder will be released from the indexed operation and allow you to move through all of the valu...
by msearancke
Mon Sep 14, 2015 5:37 pm
Forum: Software
Topic: Console software does not start properly
Replies: 11
Views: 1370

Re: Console software does not start properly

Thank you for sending in the log file. I can't see any obvious reason for the failed startup. Did you by change try pressing the Live button to see if the channels appeared? The log indicates that all of the sub-systems of the software started correctly so this appears to be a display issue. I would...
by msearancke
Sun Sep 13, 2015 7:10 pm
Forum: Operational Issues
Topic: App for iPad control
Replies: 9
Views: 1453

Re: App for iPad control

I have tested this with a VL440 and a VL4K and it appears to be working as expected for me. I also tested with both an iOS and Android device (not sure what you are using). I only tested phone format devices as it does not look like a tablet in your photos. There have been no changes recently that I...
by msearancke
Sun Aug 16, 2015 4:35 pm
Forum: Operational Issues
Topic: Values in control by macro
Replies: 8
Views: 934

Re: Values in control by macro

Do you mean that "Focus Time" is set as a "Control" known type? If that's the case then its an error in the library. Couple of things... 1. There is a dedicated "Lamp On" macro built into the system (and you can assign a shortcut to it). Press the select button on screen and then go to "Tools & Macr...
by msearancke
Thu Aug 13, 2015 6:12 am
Forum: NEO
Topic: No "Channel Group Details" window - V3.4.0.55
Replies: 4
Views: 872

Re: No "Channel Group Details" window - V3.4.0.55

If you can get it back using alt-tab then drag the window over the bottom of the group window and it should re-dock into the bottom of this window.

Martin
by msearancke
Mon Jul 06, 2015 11:24 pm
Forum: Operational Issues
Topic: App for iPad control
Replies: 9
Views: 1453

Re: App for iPad control

I have found and fixed an issue with submasters using the app. I was able to apply a fix within NEO itself to reolve this. Essentially the direct 1 digit feature would cause values send from the remote below 10 being recognized by the system as values x10. I was not however able to see a problem wit...