Search found 52 matches

by philpp
Sat Sep 15, 2018 9:23 am
Forum: Software
Topic: Problem on Submasters with sofware 3.8.2.97
Replies: 1
Views: 21

Problem on Submasters with sofware 3.8.2.97

Urgent Problem on NEO console submasters with software version 3.8.2.97 Important remark: all our customers have a console with a 1st generation processor. Description of the problem : when you moved slowly (Up or down) one submaster for example, from 0% to 40% with channels, the channels in the su...
by philpp
Tue May 01, 2018 4:48 am
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 2273

Re: An the new sofware V2.0

it's was long, but the new v2.15 software is finally available,
and he has evolved very well, it lacks some functions, but I will hope it continue to evolve!
download le software on site strand Lighting http://www.strandlighting.com/forms/500 ... tion-form/
by philpp
Mon Jan 01, 2018 11:29 am
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 2273

Re: An the new sofware V2.0

Hello
There is no more software evolution and of Bugs fixes
Is the 500ML console going to end up like the 250M!
I hope you will give an answer to this question?
by philpp
Fri Mar 03, 2017 5:50 pm
Forum: NEO
Topic: Third screen problem
Replies: 8
Views: 1982

Re: Third screen problem

Boby, Can be a track for find the problem? If the console works and the screen is connected to "display port", then the screen run well = same resolution as the other two screens. If you connect the screen before turning on the console, the screen does not have the correct resolution at power on of ...
by philpp
Fri Feb 24, 2017 4:54 pm
Forum: NEO
Topic: Third screen problem
Replies: 8
Views: 1982

Re: Third screen problem

Hello Boby
You are come back from Dallas?
May be with an solution or not for the Third screen.
by philpp
Fri Feb 10, 2017 6:02 pm
Forum: NEO
Topic: Third screen problem
Replies: 8
Views: 1982

Re: Third screen problem

Boby
Have you find a solution for this problem?
by philpp
Wed Jan 18, 2017 6:23 pm
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 2273

An the new sofware V2.0

Boby Boby Have you the news for the software Vers 2.0 Do you think it will be ok in not long time. Our customers are waiting impatiently for this new release which greatly changes into good the structure of operation the console for cues, special effects and now that the faders behave as submasters....
by philpp
Thu Dec 15, 2016 8:13 pm
Forum: NEO
Topic: shownet
Replies: 9
Views: 2031

Re: shownet

After verification on both PC computers with NEO PC version 3.7.0.90 in (Program Files (x86)> Strand Lighting> Neo> drivers). The philips Shownet.dell file is not present. Then, we have reload the NEO PC software version 3.6.0.41 and copied the file "philips Shownet.dell" and we have instal it in ve...
by philpp
Thu Dec 15, 2016 6:43 am
Forum: NEO
Topic: shownet
Replies: 9
Views: 2031

Re: shownet

Boby
I confirm it's only on NEO PC Version 3.7.0.90 (It was ok with the previous version 3.6.1.41)
(Tested on PC with Windows 8.1 and Windows 10, for others Windows I have not tested)
On NEO console it's OK.
by philpp
Wed Dec 14, 2016 3:15 pm
Forum: NEO
Topic: shownet
Replies: 9
Views: 2031

Re: shownet

Hello Simon and Boby
I checked on my PC, in fact, the engineer Sofware forgot to put Shownet of Strand Lighting in version 3.7.0.90, Boby will confirm that he will put it back on the next release (it's funny, because That it's the protocol Ethernet Strand Lighting, not luck!)