Search found 55 matches

by philpp
Tue Oct 29, 2019 6:45 am
Forum: Software
Topic: IMPORT or EXPORT ASCII
Replies: 0
Views: 169

IMPORT or EXPORT ASCII

Hello,
Software NEO version 3.10.0.214.
Why it's not possible to Export Show in ASCII????
In France all customers use this function to laod numbers cue and channel intensity in other Console as ADB, ETC, LIGHTPALETTE....
Can you ask it this (For information: consoles ADB and ETC does)
Philippe
by philpp
Mon Sep 30, 2019 3:26 pm
Forum: Software
Topic: New software for console NEO and PC
Replies: 1
Views: 141

New software for console NEO and PC

Hello Bobby,
The new software NEO Setup 3.10.0.214 has been put on the Strand website.
But where can you find the software for NEO PC Setup 3.10.0.214 because it is not on the site Strand
Thank you for your help to put a link to download it, it's Urgent
by philpp
Wed Sep 19, 2018 5:08 am
Forum: Software
Topic: Problem on Submasters with sofware 3.8.2.97
Replies: 3
Views: 1281

Re: Problem on Submasters with sofware 3.8.2.97

Dear Bobby,
I called my customers, at first glance, the problem of submasters was settled by disabling Capsense.
Thank you for your help.
Philippe
by philpp
Sat Sep 15, 2018 9:23 am
Forum: Software
Topic: Problem on Submasters with sofware 3.8.2.97
Replies: 3
Views: 1281

Problem on Submasters with sofware 3.8.2.97

Urgent Problem on NEO console submasters with software version 3.8.2.97 Important remark: all our customers have a console with a 1st generation processor. Description of the problem : when you moved slowly (Up or down) one submaster for example, from 0% to 40% with channels, the channels in the su...
by philpp
Tue May 01, 2018 4:48 am
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 4218

Re: An the new sofware V2.0

it's was long, but the new v2.15 software is finally available,
and he has evolved very well, it lacks some functions, but I will hope it continue to evolve!
download le software on site strand Lighting http://www.strandlighting.com/forms/500 ... tion-form/
by philpp
Mon Jan 01, 2018 11:29 am
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 4218

Re: An the new sofware V2.0

Hello
There is no more software evolution and of Bugs fixes
Is the 500ML console going to end up like the 250M!
I hope you will give an answer to this question?
by philpp
Fri Mar 03, 2017 5:50 pm
Forum: NEO
Topic: Third screen problem
Replies: 8
Views: 3782

Re: Third screen problem

Boby, Can be a track for find the problem? If the console works and the screen is connected to "display port", then the screen run well = same resolution as the other two screens. If you connect the screen before turning on the console, the screen does not have the correct resolution at power on of ...
by philpp
Fri Feb 24, 2017 4:54 pm
Forum: NEO
Topic: Third screen problem
Replies: 8
Views: 3782

Re: Third screen problem

Hello Boby
You are come back from Dallas?
May be with an solution or not for the Third screen.
by philpp
Fri Feb 10, 2017 6:02 pm
Forum: NEO
Topic: Third screen problem
Replies: 8
Views: 3782

Re: Third screen problem

Boby
Have you find a solution for this problem?
by philpp
Wed Jan 18, 2017 6:23 pm
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 5
Views: 4218

An the new sofware V2.0

Boby Boby Have you the news for the software Vers 2.0 Do you think it will be ok in not long time. Our customers are waiting impatiently for this new release which greatly changes into good the structure of operation the console for cues, special effects and now that the faders behave as submasters....