Search found 936 matches

by BobbyHarrell
Wed Feb 07, 2018 12:36 pm
Forum: Software
Topic: Langage french
Replies: 1
Views: 57

Re: Langage french

This is only the language engine. We are working on translating German and that should be finished soon.

We would be interested in working with someone that could provide the French translation and test appropriately.

Be aware, this is a lot more work that you would think.
by BobbyHarrell
Mon Jan 29, 2018 2:13 pm
Forum: Operational Issues
Topic: Issue with GM lamping off fixtures by mistake
Replies: 5
Views: 149

Re: Issue with GM lamping off fixtures by mistake

Tech support was able to isolate this issue. The problem is the profile itself. There is an option when you build the profile to tell the control channel to go to a certain level during blackout or when the Grandmaster is at 0. The Hydrus control channel is set to go to 69 when the grandmaster goes ...
by BobbyHarrell
Mon Jan 29, 2018 11:03 am
Forum: Operational Issues
Topic: Issue with GM lamping off fixtures by mistake
Replies: 5
Views: 149

Re: Issue with GM lamping off fixtures by mistake

Looking at this issue now.
by BobbyHarrell
Mon Jan 29, 2018 9:42 am
Forum: Software
Topic: Print cue list
Replies: 3
Views: 103

Re: Print cue list

Sorry for the delay. I was out of town at a trade show. You can print a cue list info from the Cue List display.

Open Cue List display. Under Options you can print the cue list. Should you want levels, then open the Tracksheet and the print from there.
by BobbyHarrell
Fri Jan 26, 2018 11:41 am
Forum: NEO
Topic: Issue when Fx releasing
Replies: 1
Views: 72

Re: Issue when Fx releasing

I believe this is likely a Profile FX. To change this, go into the FX Editor (FX List) and select the FX. You'll find that the Offset is at DMX 0. Just change this to HTP. (Just type it in). That will allow it to work. FYI, you may have to go back to the cue with the FX and change the cue's color da...
by BobbyHarrell
Fri Jan 26, 2018 11:37 am
Forum: Operational Issues
Topic: Issue with GM lamping off fixtures by mistake
Replies: 5
Views: 149

Re: Issue with GM lamping off fixtures by mistake

What software version are you on and can you send the showfile?
by BobbyHarrell
Mon Jan 22, 2018 8:25 am
Forum: Software
Topic: Patch bug
Replies: 3
Views: 83

Re: Patch bug

I'll ask Martin to take a look.
by BobbyHarrell
Mon Jan 22, 2018 8:24 am
Forum: Operational Issues
Topic: Wallrack Dimmers
Replies: 2
Views: 121

Re: Wallrack Dimmers

I'm not sure so I've asked Matthew Peters in Tech Support to take a look.
by BobbyHarrell
Mon Jan 22, 2018 8:22 am
Forum: Software
Topic: Goto 0
Replies: 1
Views: 65

Re: Goto 0

I would look at two things.

1. A GOTO 0 only applies to the current cue list. So are those other channels coming from a different cue list.
2. Global Release. Doing a Global Release (Shift + Release) should release "everything".
by BobbyHarrell
Mon Jan 22, 2018 8:20 am
Forum: Operational Issues
Topic: Submasters
Replies: 4
Views: 129

Re: Submasters

You are on a beta version but an older one. I'll assume you are a beta user and will have access to today's build.