Search found 978 matches

by BobbyHarrell
Fri Dec 14, 2018 4:42 pm
Forum: NEO
Topic: Issue when Fx releasing
Replies: 3
Views: 1144

Re: Issue when Fx releasing

Glad you are sorted out.
by BobbyHarrell
Fri Dec 07, 2018 4:48 pm
Forum: NEO
Topic: Fx on submaster
Replies: 5
Views: 60

Re: Fx on submaster

Can you provide a software version #?
by BobbyHarrell
Fri Dec 07, 2018 3:48 pm
Forum: NEO
Topic: Fx on submaster
Replies: 5
Views: 60

Re: Fx on submaster

What sw version are you using?
by BobbyHarrell
Tue Nov 20, 2018 12:05 pm
Forum: Software
Topic: Flaky Grand Master
Replies: 5
Views: 296

Re: Flaky Grand Master

I would think a profile assigned to the channel. At least I would look for that.
by BobbyHarrell
Mon Nov 19, 2018 12:04 pm
Forum: Operational Issues
Topic: Crash and Blue Screen
Replies: 13
Views: 5496

Re: Crash and Blue Screen

Great. Glad to have helped.
by BobbyHarrell
Mon Nov 19, 2018 12:02 pm
Forum: Software
Topic: Flaky Grand Master
Replies: 5
Views: 296

Re: Flaky Grand Master

Two things to try.

1. Create a new showfile from scratch and see if you still have the issue. This would point to something in the file.
2. Close the software from the Control Panel and then run the Hardware Test. See if you see any odd responses here.
by BobbyHarrell
Mon Nov 12, 2018 11:51 am
Forum: Hardware
Topic: Using DMX Input
Replies: 2
Views: 832

Re: Using DMX Input

This is from the developer... The DMX input only works using the Hardware Port on the console. ArtNet Input is not supported. However for this purpose the console supports the OSC protocol. For example you can use the existing Touch OSC app from IOS/Android store and configure your own user interfac...
by BobbyHarrell
Tue Oct 30, 2018 4:49 pm
Forum: Hardware
Topic: Remote Operations
Replies: 4
Views: 975

Re: Remote Operations

Not a dead end at all. This is what Remote is designed to do. What version of software are you on? (Both console and PC).
by BobbyHarrell
Tue Oct 30, 2018 10:45 am
Forum: Hardware
Topic: Remote Operations
Replies: 4
Views: 975

Re: Remote Operations

Please try logging in as a Remote (not Remote Viewer). This is designed for 2nd user access.
by BobbyHarrell
Tue Oct 30, 2018 8:38 am
Forum: Software
Topic: Submaster operation with Intensity Wheel
Replies: 3
Views: 1011

Re: Submaster operation with Intensity Wheel

It took me a moment but I see the problem.

I'll send to the developer.