Search found 930 matches

by BobbyHarrell
Mon Jan 22, 2018 8:25 am
Forum: Software
Topic: Patch bug
Replies: 3
Views: 25

Re: Patch bug

I'll ask Martin to take a look.
by BobbyHarrell
Mon Jan 22, 2018 8:24 am
Forum: Operational Issues
Topic: Wallrack Dimmers
Replies: 2
Views: 22

Re: Wallrack Dimmers

I'm not sure so I've asked Matthew Peters in Tech Support to take a look.
by BobbyHarrell
Mon Jan 22, 2018 8:22 am
Forum: Software
Topic: Goto 0
Replies: 1
Views: 23

Re: Goto 0

I would look at two things.

1. A GOTO 0 only applies to the current cue list. So are those other channels coming from a different cue list.
2. Global Release. Doing a Global Release (Shift + Release) should release "everything".
by BobbyHarrell
Mon Jan 22, 2018 8:20 am
Forum: Operational Issues
Topic: Submasters
Replies: 4
Views: 31

Re: Submasters

You are on a beta version but an older one. I'll assume you are a beta user and will have access to today's build.
by BobbyHarrell
Sun Jan 21, 2018 2:35 pm
Forum: Software
Topic: Backup or save
Replies: 3
Views: 35

Re: Backup or save

If you save, you create a .NEO file. The automatic backup system will add REV_#'s to the name of the .NEO file. These file types are the same. There is the ability to create/load to/from a backup which works with a .zip file. I've asked Martin to respond here as it seems you had some trouble and I w...
by BobbyHarrell
Sun Jan 21, 2018 2:30 pm
Forum: Software
Topic: Patch bug
Replies: 3
Views: 25

Re: Patch bug

Sorry Shoop. I'm not sure what you are saying.
by BobbyHarrell
Sun Jan 21, 2018 2:29 pm
Forum: Operational Issues
Topic: Submasters
Replies: 4
Views: 31

Re: Submasters

Not aware of that. I've asked Martin to take a look.
by BobbyHarrell
Mon Jan 01, 2018 12:45 pm
Forum: Operational Issues
Topic: An the new sofware V2.0
Replies: 3
Views: 793

Re: An the new sofware V2.0

There has been a lot of development done and there is a v2.15 that is in internal beta testing. There has been good feedback on 2.14. The 500ML is VERY different from the 250ML and should not be compared with it.

What issues are you having with it?
by BobbyHarrell
Tue Dec 26, 2017 9:35 am
Forum: NEO
Topic: Patching Issue
Replies: 1
Views: 99

Re: Patching Issue

Here's what I like to do. If I want to identify a dimmer...not a channel. From Live, type [Dimmer] (#) [Full]. At that point, the dimmer is at full and there is a flag bottom right, that says "Dimmers Unpatched". From here you can [Next/Last] to identify the dimmer needed. (The Command Line will ide...
by BobbyHarrell
Tue Dec 26, 2017 9:30 am
Forum: NEO
Topic: Palettel Windows
Replies: 1
Views: 56

Re: Palettel Windows

Start by "docking" the palette windows as it sounds like you are placing them on the 2nd monitor but not docking. Make sure that "Enable Advanced Docking System" is on (System Properties > Appearances). Restart software if necessary. You'll know this is on if the 2nd monitor's background is gray ins...