Search found 943 matches
- Thu Apr 19, 2018 8:47 am
- Forum: NEO
- Topic: save problems
- Replies: 9
- Views: 322
Re: save problems
I'm going to ask the developer to take a look here. I believe a work around is to start a new show and import the existing data then save that as the desired show.
- Mon Apr 16, 2018 10:30 am
- Forum: Software Bugs
- Topic: Submaster + Cue causes freeze
- Replies: 4
- Views: 1543
Re: Submaster + Cue causes freeze
Please send me the showfile and I'll send to the software engineer.
- Fri Mar 30, 2018 9:00 pm
- Forum: Operational Issues
- Topic: Random copying of values from cue to cue.
- Replies: 3
- Views: 290
Re: Random copying of values from cue to cue.
ah...that's what was going on. I forgot about that "feature".
- Wed Mar 28, 2018 11:09 am
- Forum: NEO
- Topic: save problems
- Replies: 9
- Views: 322
Re: save problems
On 3.8, the change in the save routine is documented in the manual. Basically it works like traditional consoles work that your work is always stored in active memory but the showfile itself is not saved until you activate a save.
- Thu Mar 22, 2018 2:48 am
- Forum: NEO
- Topic: save problems
- Replies: 9
- Views: 322
Re: save problems
So this is loading a .FDB showfile and then performing an Options > Save As.
Any other info you can provide?
Are you on 3.8.1?
Any other info you can provide?
Are you on 3.8.1?
- Thu Mar 22, 2018 2:47 am
- Forum: Operational Issues
- Topic: Random copying of values from cue to cue.
- Replies: 3
- Views: 290
Re: Random copying of values from cue to cue.
I assume you are added a channel at a level to a cue and then Updating the cue. You are correct that if you are in Cue Only mode, then it should go back to it's previous level in all subsequent cues.
I'm not sure what you are running into either.
I'm not sure what you are running into either.
- Wed Mar 14, 2018 6:43 pm
- Forum: Questions
- Topic: Has Strand dropped support for 250ml
- Replies: 1
- Views: 224
Re: Has Strand dropped support for 250ml
What software version are you on? Did you call tech support? Please email Matthew Peters for help. matthew.peters@philips.com.
- Wed Feb 07, 2018 12:36 pm
- Forum: Software
- Topic: Langage french
- Replies: 1
- Views: 308
Re: Langage french
This is only the language engine. We are working on translating German and that should be finished soon.
We would be interested in working with someone that could provide the French translation and test appropriately.
Be aware, this is a lot more work that you would think.
We would be interested in working with someone that could provide the French translation and test appropriately.
Be aware, this is a lot more work that you would think.
- Mon Jan 29, 2018 2:13 pm
- Forum: Operational Issues
- Topic: Issue with GM lamping off fixtures by mistake
- Replies: 5
- Views: 600
Re: Issue with GM lamping off fixtures by mistake
Tech support was able to isolate this issue. The problem is the profile itself. There is an option when you build the profile to tell the control channel to go to a certain level during blackout or when the Grandmaster is at 0. The Hydrus control channel is set to go to 69 when the grandmaster goes ...
- Mon Jan 29, 2018 11:03 am
- Forum: Operational Issues
- Topic: Issue with GM lamping off fixtures by mistake
- Replies: 5
- Views: 600
Re: Issue with GM lamping off fixtures by mistake
Looking at this issue now.