Search found 997 matches

by BobbyHarrell
Wed Apr 10, 2019 9:48 am
Forum: NEO
Topic: ImageCue Media Server Snap
Replies: 5
Views: 127

Re: ImageCue Media Server Snap

Great and happy to help.
by BobbyHarrell
Mon Apr 08, 2019 5:36 pm
Forum: NEO
Topic: ImageCue Media Server Snap
Replies: 5
Views: 127

Re: ImageCue Media Server Snap

You might want to try setting up a Palette Type specifically for the desired parameters and then just giving it Attribute Family Timing.
by BobbyHarrell
Mon Apr 08, 2019 2:00 pm
Forum: NEO
Topic: ImageCue Media Server Snap
Replies: 5
Views: 127

Re: ImageCue Media Server Snap

This sounds like a good place for complex timing. You can go into the Cue List display, select the cue and identify the details window at the bottom. There will be a tab for Timing where you can enter time for each parameter per fixture per cue.
by BobbyHarrell
Mon Apr 08, 2019 11:41 am
Forum: NEO
Topic: Crash on shutdown
Replies: 5
Views: 164

Re: Crash on shutdown

Software 3.9 is released and I recommend going up to that and then testing.

viewtopic.php?f=56&t=7496
by BobbyHarrell
Mon Apr 08, 2019 10:11 am
Forum: NEO
Topic: Crash on shutdown
Replies: 5
Views: 164

Re: Crash on shutdown

What software version are you on?
by BobbyHarrell
Wed Mar 06, 2019 10:35 am
Forum: Software
Topic: Failed to show files
Replies: 2
Views: 118

Re: Failed to show files

Where are you saving the showfile? I recommend the Neo Shows folder on the hard drive.

What software version are you on?
by BobbyHarrell
Thu Jan 31, 2019 12:55 pm
Forum: Questions
Topic: Have the downloads moved?
Replies: 4
Views: 2119

Re: Have the downloads moved?

this is all changing over and will take a bit to get sorted out. As the philips entertainment site will be shutdown soon, it's likely not worth worrying about.

Let's go back to the original plan, if you email me, I'll get you the LP OLE via dropbox.
by BobbyHarrell
Wed Jan 30, 2019 8:35 am
Forum: Questions
Topic: Have the downloads moved?
Replies: 4
Views: 2119

Re: Have the downloads moved?

https://www.entertainmenthub.philips.com/login.html is still available until everything gets moved over. This requires a login.

Here's the link for the Palette/LP series. https://www.entertainmenthub.philips.co ... cd0a4577fd
by BobbyHarrell
Sun Jan 27, 2019 4:58 pm
Forum: Software
Topic: Console Locked Screen
Replies: 1
Views: 175

Re: Console Locked Screen

In 3.9, due to be released shortly, you can import any image. At that point, that would be possible.
by BobbyHarrell
Sat Jan 19, 2019 10:29 am
Forum: NEO
Topic: All attributes in group
Replies: 8
Views: 256

Re: All attributes in group

I've asked Martin to look at this. I think the issue lies in the parameters being in their default state being ignored.