Search found 1004 matches

by BobbyHarrell
Wed Jul 10, 2019 2:59 pm
Forum: NEO
Topic: NEO PC problems with macros and cuelists
Replies: 1
Views: 28

Re: NEO PC problems with macros and cuelists

Hmmm...Okay let us know.
by BobbyHarrell
Wed Jul 03, 2019 1:47 pm
Forum: Software
Topic: Palette Display
Replies: 2
Views: 36

Re: Palette Display

This sounds like some windows are docked on the 2nd monitor and some are not. That could be getting in the way of your desired responses.

Send me the bug report and would love to see a video of how you have the 2nd screen setup and it's function or lack of it.

bobby.harrell@signify.com
by BobbyHarrell
Wed Jul 03, 2019 1:45 pm
Forum: Software
Topic: Using multiple playbacks
Replies: 1
Views: 29

Re: Using multiple playbacks

While I don't regularly use multiple cue lists the way you are describing, here is what I would expect. When using a single cue list, my record default should be Live. When using multiple cue lists, my record default should either be "changed" or "selected". I would use Tracking or Cue Only based up...
by BobbyHarrell
Wed Jun 19, 2019 9:33 pm
Forum: NEO
Topic: Submaster Response
Replies: 3
Views: 82

Re: Submaster Response

Excellent. Happy to help.
by BobbyHarrell
Thu Jun 13, 2019 7:43 am
Forum: NEO
Topic: Submaster Response
Replies: 3
Views: 82

Re: Submaster Response

This is likely a capsense issue. Go to More > Console Debug Window and make sure that capsense is turned off. You will need the password 2606 to change it. That will resolve your issue.
by BobbyHarrell
Thu May 30, 2019 7:58 am
Forum: Operational Issues
Topic: Crash and Blue Screen
Replies: 15
Views: 6792

Re: Crash and Blue Screen

Excellent.
by BobbyHarrell
Thu May 30, 2019 7:56 am
Forum: Questions
Topic: 10.8.9
Replies: 5
Views: 9503

Re: 10.8.9

Here is a link to the folder with 10.8.9.
https://strandftp.egnyte.com/fl/1v2bHhS3cX
by BobbyHarrell
Wed Apr 10, 2019 9:48 am
Forum: NEO
Topic: ImageCue Media Server Snap
Replies: 5
Views: 221

Re: ImageCue Media Server Snap

Great and happy to help.
by BobbyHarrell
Mon Apr 08, 2019 5:36 pm
Forum: NEO
Topic: ImageCue Media Server Snap
Replies: 5
Views: 221

Re: ImageCue Media Server Snap

You might want to try setting up a Palette Type specifically for the desired parameters and then just giving it Attribute Family Timing.
by BobbyHarrell
Mon Apr 08, 2019 2:00 pm
Forum: NEO
Topic: ImageCue Media Server Snap
Replies: 5
Views: 221

Re: ImageCue Media Server Snap

This sounds like a good place for complex timing. You can go into the Cue List display, select the cue and identify the details window at the bottom. There will be a tab for Timing where you can enter time for each parameter per fixture per cue.