Search found 1028 matches

by BobbyHarrell
Sun Jan 19, 2020 1:25 pm
Forum: NEO
Topic: Submasters ruled by Cues
Replies: 3
Views: 42

Re: Submasters ruled by Cues

Great. Let us know how we can help.
by BobbyHarrell
Sun Jan 19, 2020 1:24 pm
Forum: NEO
Topic: Group Problems
Replies: 5
Views: 88

Re: Group Problems

What software version are you on? Please send showfile as that will have info in it that we can check.
by BobbyHarrell
Fri Jan 17, 2020 5:39 pm
Forum: NEO
Topic: Submasters ruled by Cues
Replies: 3
Views: 42

Re: Submasters ruled by Cues

You can go into the Groups display and change the Behavior of the sub. For the sub to always override, you might want to change the behavior to Override (LTP).
by BobbyHarrell
Tue Jan 14, 2020 9:01 am
Forum: NEO
Topic: Group Problems
Replies: 5
Views: 88

Re: Group Problems

I'm not sure what the difference is. Feel free to email me your showfile and I'll take a look.

bobby.harrell@signify.com
by BobbyHarrell
Sun Jan 12, 2020 1:55 pm
Forum: NEO
Topic: Group Problems
Replies: 5
Views: 88

Re: Group Problems

So when you type Group 3 @ 50, what does your Classic Channel Grid show for those channels?
by BobbyHarrell
Thu Dec 26, 2019 10:27 am
Forum: NEO
Topic: Split Pan and Tilt Addresses
Replies: 2
Views: 84

Re: Split Pan and Tilt Addresses

In the fixture editor, there is a separate box for both course and fine for each (pan and tilt). That should allow customized offsets.
by BobbyHarrell
Thu Dec 26, 2019 10:25 am
Forum: NEO
Topic: Default Cue List
Replies: 4
Views: 145

Re: Default Cue List

Yep. I'm in discussions with the developer and will likely have a fix in the future.
by BobbyHarrell
Tue Nov 26, 2019 10:44 am
Forum: NEO
Topic: FX Soft Start Defaults
Replies: 5
Views: 337

Re: FX Soft Start Defaults

It creates a fade up of the fx so that it doesn't pop or snap on.
by BobbyHarrell
Tue Nov 26, 2019 10:43 am
Forum: NEO
Topic: Default Cue List
Replies: 4
Views: 145

Re: Default Cue List

You can assign the desired cue list to the Master Playback. I would expect that to do it. However, I think I remember that this may not be the case in released code and has been added for Beta. In the meantime, you could create a startup shortcut that does this.
by BobbyHarrell
Wed Nov 13, 2019 9:22 am
Forum: Hardware
Topic: Go button
Replies: 5
Views: 196

Re: Go button

Can you send me an email regarding this. bobby.harrell@signify.com. We'll then get you connected to EU tech support.