Search found 1047 matches

by BobbyHarrell
Tue Jun 23, 2020 5:17 pm
Forum: NEO
Topic: Fixture COLOR issue
Replies: 7
Views: 95

Re: Fixture COLOR issue

I think using Mode 4 or Mode 5 that ARE setup for cell control may be a better solution.
by BobbyHarrell
Tue Jun 23, 2020 11:13 am
Forum: NEO
Topic: Fixture COLOR issue
Replies: 7
Views: 95

Re: Fixture COLOR issue

This sounds like a fixture library issue where the fixture needs to be adjusted for optimum performance.

Which mode are you in and I'll take a look.

I just patched up Modes 1 thru 5 and they all "looked" to be working as expected. Don't have a light to confirm output. May need to see a showfile.
by BobbyHarrell
Thu Jun 04, 2020 11:42 am
Forum: NEO
Topic: Phantom GO
Replies: 4
Views: 142

Re: Phantom GO

No. You would have to reopen every time. Try running the file on Neo PC. I want to see if this is hardware dependent.
by BobbyHarrell
Wed Jun 03, 2020 9:34 pm
Forum: NEO
Topic: Phantom GO
Replies: 4
Views: 142

Re: Phantom GO

I assume there is no startup macro?

You might want to do a hardware test and see if the GO button is being triggered.
by BobbyHarrell
Fri May 15, 2020 8:22 am
Forum: Suggestions
Topic: Console Naming - Marketing Exercise
Replies: 1
Views: 810

Console Naming - Marketing Exercise

This is not a Neo specific question but I had to put the post somewhere. We are trying to gather some market information regarding Strand console line recognition from past products. If you were to revive a previous Strand console's name for a new entry level console line to work well alongside Neo,...
by BobbyHarrell
Wed May 13, 2020 3:41 pm
Forum: NEO
Topic: Neo PC Patching?
Replies: 2
Views: 439

Re: Neo PC Patching?

It's certainly possible that this is a remote issue. I'll discuss with the developer.
by BobbyHarrell
Tue Apr 21, 2020 8:41 am
Forum: Hardware
Topic: Disk I/O error
Replies: 1
Views: 1283

Re: Disk I/O error

send me an email bobby.harrell@signify.com so that I can get you in touch with tech support.
by BobbyHarrell
Mon Mar 23, 2020 2:45 pm
Forum: Questions
Topic: Mswinsck.ocx Error
Replies: 4
Views: 27265

Re: Mswinsck.ocx Error

MSWINSCK.zip
(322.83 KiB) Downloaded 693 times
Try this.
by BobbyHarrell
Fri Mar 20, 2020 11:52 am
Forum: Questions
Topic: Mswinsck.ocx Error
Replies: 4
Views: 27265

Re: Mswinsck.ocx Error

I've seen this before but it's been years. What version of Palette are you using?
by BobbyHarrell
Fri Mar 20, 2020 11:51 am
Forum: NEO
Topic: Lamps Still Lit Warning?
Replies: 8
Views: 3138

Re: Lamps Still Lit Warning?

I would build a macro that does the lamp off, the "sleep" for a time and then do the shutdown as part of the macro.