Search found 3 matches

by srosslx1986
Fri Nov 18, 2011 6:14 pm
Forum: Operational Issues
Topic: Network Issues
Replies: 2
Views: 661

Network Issues

I have been using a Strand Palette VL 16 for the last couple of months and the wireless network that was provided was has been great. Unfortunately in the last couple of weeks I have not been able to use it to the best of its abilities. To start a few weeks ago I had to remove the board to replace s...
by srosslx1986
Fri Oct 07, 2011 12:05 pm
Forum: Operational Issues
Topic: Random Freezing and Sluggishness
Replies: 5
Views: 865

Re: Random Freezing and Sluggishness

I have been using the Shift s1 method. I save the logs onto a usb stick. I then take the usb and put it in a computer that is connected to the internet. I go through the usb make sure the log files are in the zipped folder. I then click the clicktosend.exe. A prompt comes up saying that the informat...
by srosslx1986
Thu Oct 06, 2011 12:23 pm
Forum: Operational Issues
Topic: Random Freezing and Sluggishness
Replies: 5
Views: 865

Random Freezing and Sluggishness

Right now I am working with a Palette VL 16 running 10.8.4 and the last couple of months I have been having operational issues. The light board is randomly freezing and acting very slow. I have been sending log files to Horizon Control but I have never received a response from them.(sent my first lo...